Trust & Safety
Refund Policy
Refunds are available when service requirements are not met or when delivery is missed.
Eligibility
Refunds apply when we cannot deliver the agreed scope or deadline.
Partial refunds
If work is partially delivered, refunds are adjusted to completed scope.
How to request
Contact support with your order ID and issue details within 7 days.
Need help fast?
Speak with support now
We answer requests quickly and confirm timelines before you pay.
Need expert help with a task? Saseni makes it simple.
Tell us what you need and we will help you move from brief to delivery faster.