Terms and Conditions

Interpretation of the terms:

The term "Website" encompasses saseni.com, the website, and the mobile application.

The terms "Customer," "You," or "Yours" refer to individuals who submit, bid, or execute an Order, as well as upload information and make payments on the Website.

"Content" refers to all information, text, materials, images, data, links, software, or other materials accessible through the Website or Services, regardless of whether they were created by us or provided by another person for display on the Website or through the Services.

An "Expert, Writer" is an individual engaged by the Company on a freelance basis to provide Services to the Customers.

The "Messaging System" is the software that ensures uninterrupted communication between the Customer and the Expert or the Support Team.

An "Order" denotes the factual request for a Service made by the Customer to our Company. It includes specific requirements and specifications regarding the sources to be used in the Product.

An "Order" is an electronic request for a paid Product from the Customer. The Order outlines the scope of work and other requirements pertaining to the Product.

The term "Order" also refers to the written Order submitted online in electronic form on the Website by the Customer. This Order encompasses the work in its entirety, along with the Customer's requirements.

"Wallet Balance" represents the total amount of funds available in the Customer's account that have not yet been used for an Order after a successful transaction. Funds can be added to the Wallet Balance voluntarily to compensate for the price of the Order at the Customer's discretion.

"Escrow" signifies the financial agreement in which We act as a third party to control monetary transactions between the Customer and the Expert. Under this agreement, We only release the funds once the contract terms are fulfilled.

"Service" (Services) is provided by the Experts within a defined time frame and according to the Customer's educational requirements. The Service covers all Order Statuses.

A "Product" is the outcome of the delivered Service. It is intended to facilitate the Customer's learning and understanding in a specific subject field or topic. However, the Product is not intended for submission to any educational institutions regulated by the state, fulfilling degree, diploma, certificate, or course requirements at such institutions.

"Product Revision" refers to a request sent by the Customer to edit the final version of the Product based on the initial requirements of the Order.

The "Quality Assurance Department" is the Company's structural unit responsible for evaluating and safeguarding the quality of our Products and Services. The Quality Assurance Department handles all disputed claims and maintains impartiality towards all parties involved.

"Support Team" or "Support" refers to the Company's structural unit responsible for coordinating and assisting with Orders and Services.

General Information

By accessing and using the Website, or browsing its public areas, you acknowledge and agree to the following:

You have read, understood, and consent to be legally bound by these Terms and the Privacy Policy.
You are at least 16 years of age. If you are under 16 years of age, you have reviewed these Terms and the Privacy Policy with your parent or guardian, and they have agreed to them on your behalf before your use of the Website.
By using the Service, you agree to the following terms:

You will use the Service only for lawful, personal, and informational purposes.
You will not engage in any malicious activities or violate any applicable local, state, national, or international laws.
You will respect the intellectual property or proprietary rights of any third party.
Additionally, when using the Services, you agree to exercise common sense and judgment. You should refrain from disclosing any information, including personal information belonging to yourself or third parties, unless it is necessary for the Services or compliant with these Terms.

Registration

To receive the Product, you will need to register by providing your email and password or by signing in through your Facebook or Gmail account. Your account will be created using the information you provide.

By registering, you agree to the following:

Provide complete, accurate, and up-to-date information during the registration process. It is your responsibility to update this information as needed to ensure its accuracy.
Register only for yourself and not on behalf of any other person.
Each person is allowed to have only one active account at any given time. If multiple accounts are discovered, they will be merged into your initial account created during your first purchase.

During the account creation process, you will be prompted to create a password. It is your sole responsibility to keep this password secure. We recommend using a "strong" password that includes a combination of uppercase and lowercase letters, numbers, and symbols. You agree not to share your password with any third party and to immediately notify us if you suspect any unauthorized use of your account. You acknowledge and agree that you will be solely responsible for any activities or actions carried out through your account, regardless of whether you authorized them. We will not be liable for any loss or damage resulting from your failure to comply with the above requirements.

If you encounter any difficulties during the account creation process, please contact our Support for assistance.

Customer Conduct

When accessing or using the Services, you are obligated to adhere to our guidelines for Customer Conduct outlined below:

1. You agree to access and use the Website and Services solely for personal purposes.
2. You agree not to use the Website or Services to upload, share, store, or engage in any activities that:

• Intend to deceive, defraud, mislead, or perpetrate a hoax on any individual.
• Violate or circumvent any applicable local, state, federal, or other laws, rules, regulations, court orders, or administrative rulings.
• Infringe upon the rights of any person or entity, including copying content without proper authorization.
• Promote illegal or harmful activities.

3. You are prohibited from accessing or using the Website or Services for the following purposes:

• Impersonating another person or misrepresenting your identity, credentials, affiliations, or intentions.
• Systematically retrieving information or content to create collections, databases, directories, or similar compilations, whether manually or through automated means such as bots, crawlers, or spiders.
• If you are barred from receiving services under the laws of the United States or any applicable jurisdiction.
• Any other purposes not expressly permitted by the Terms.

Furthermore, you must not:

• Access, copy, distribute, share, publish, use, store, or create derivative works from any Website content belonging to the Company or a third party, including copyrighted, trademarked, patented, or other protected intellectual property rights, without obtaining prior express permission from the rightful owner.
• Share your login credentials or transfer your account to another party without our explicit consent.
• Circumvent our systems, policies, and determinations regarding your account status, including attempting to access or use the Website when your account has been suspended, deactivated, or if you have been temporarily or permanently prohibited or blocked from using the Services.